What are the system requirements?

Last updated on Nov 22, 2023

Operating Systems

Expert Application:

  • Windows XP SP 3
  • Windows Vista
  • Windows 7
  • Windows 8 and 8.1
  • Windows 10
  • Windows 11
  • Windows Server 2003
  • Windows Server 2008
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2019

Client Application:

  • Windows XP SP 3
  • Windows Vista
  • Windows 7
  • Windows 8 and 8.1
  • Windows 10
  • Windows 11
  • Windows Server 2003
  • Windows Server 2008
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2019

Unattended Client Application:

  • Windows XP SP 3
  • Windows Vista
  • Windows 7
  • Windows 8 and 8.1
  • Windows 10
  • Windows 11
  • Windows Server 2003
  • Windows Server 2008
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2019

Apple mac OS support is available with our new remote support application, SetMe.

Internet connection

FixMe.IT requires a valid internet connection and uses TCP Port 443 (HTTPS) to establish an outbound connection. See our Ports and Servers article for more details on which servers must be accessible.

Bandwidth usage

A typical FixMe.IT remote session requires 128 kbps.

FixMe.IT doesn't require any additional components or libraries such as .NET Framework, Java Runtime, etc.