Support Center Getting Started How do I connect to a remote computer using FixMe.IT? How do I connect to a remote computer using FixMe.IT? Last updated on Jan 11, 2019 Run the FixMe.IT Expert application. Direct the remote user to obtain a Client ID. Click the New Session button, enter the Client ID provided by the remote user and click Connect. Watch the video: Related articles Page: Working with multiple remote computers simultaneously Page: How do I disconnect from a remote computer?