Generating session reports for other users on your account

Last updated on Feb 15, 2024

FixMe.IT does not include a centralized reporting capability. However, there is a simple workaround that allows generating and exporting session reports for other users on your account.

First, instruct each user on your account to generate an HTML report and send you the custom link for their report.

To generate an HTML report, the user should navigate to My Account > Session Usage Report and set HTML as the report format.

You can then store these custom links, open them in your browser, and change FromDate and ToDate URL parameters to create an updated session report for each specific user. This report can then also exported to Excel, Word, CSV, or PDF formats.

You can conveniently generate reports for users on your team through a web portal with our new remote support solution, SetMe.