I'm unable to access or control the remote computer's taskbar

Last updated on Jan 24, 2019

Problem

I'm unable to control or select anything on the remote desktop's taskbar when connected to a remote computer.

Cause

This is a known Windows issue which can occur when working with a window that covers an entire screen (full screen mode), and is not attributed to the FixMe.IT application. In some cases, when the remote desktop is opened in full screen mode your local taskbar will appear in the foreground, causing the remote desktop's taskbar to be inaccessible.

Solution

Reboot your computer. In most cases the issue should be resolved after a reboot. 

Affected operating systems

  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008/R2
  • Windows Server 2012/R2
  • Windows 7
  • Windows 8/8.1
  • Windows 10