I receive an "error on remote side" message upon sending a file to the remote computer

Last updated on Dec 09, 2021

Problem

You may receive the following error message upon sending a file to the remote computer: Transfer has failed due to an error on the remote side.

Cause

This issue is usually attributed to a lack of permissions to read files from specific locations on the computer or network/cloud (ie Dropbox, OneDrive, etc).

Solution

Adjust settings or permissions to allow access to file(s) that you're trying to send. To verify that you have the relevant permissions, try to copy the file(s) to your desktop prior to sending them to the remote computer.


Affected Operating Systems

  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008/R2
  • Windows Server 2012/R2
  • Windows 7
  • Windows 8/8.1
  • Windows 10
  • Windows 11